ZeroTech Warranty

ZEROTECH TRIPLE A LIFETIME WARRANTY

Triple A Lifetime Warranty

Every ZeroTech product is covered for its entire service life. No matter who owns it, no matter the problem — we are here to help.

Warranty service in Thailand is handled by Intergarde Group (Thailand), the official distributor.

At ZeroTech, we are shooters, hunters, and adventurers just like you. We understand that real-world adventure sometimes means facing harsh environments that can damage equipment — and that is exactly why we stand beside you, and our products, for life and through every adventure.

Warranty Conditions

  • Replacement or repair for the product's entire service life, in accordance with the manufacturer's Triple A Lifetime Warranty policy
  • Covers damage from real-world use, whatever the cause, throughout the product's life
  • The serial number on the product must remain clearly visible and intact — the serial number is the proof that validates warranty rights
  • For service through the distributor in Thailand, proof of purchase from an official sales channel in Thailand must be presented each time (see "Documents Required for Service")
  • The warranty is transferable with the product — if resold, warranty rights follow the product to the new owner, as long as the serial number remains intact and it can be verified as a product sold through an official channel in Thailand

Requesting Service in Thailand

Contact Intergarde Group (Thailand) through:

  • [Intergarde email / LINE Official / phone number]

Documents Required for Service

To confirm the product was imported and sold through an official channel in Thailand, please prepare:

  1. Photos of the product and serial number that are clearly visible
  2. Proof of purchase in Thailand, any one of: receipt / tax invoice / order number (Lazada, Shopee, website) / proof of purchase from an authorized dealer
  3. If the product was transferred from a previous owner: provide the serial number so our team can verify it against Intergarde's sales records

Our team will verify eligibility from the serial number, documents, and product condition, then proceed with replacement or repair as quickly as possible.

Note: Products not sold through an official channel in Thailand (e.g., personally imported / grey-market items) are outside the scope of service by Intergarde Group (Thailand) — the owner may contact ZeroTech or the distributor in the country of purchase directly.

Complete your warranty form by clicking here